Technology continues to catapult every aspect of our lives forward at a pace never before experienced. Some technology leaders have named this period the "Big Bang of Technology" as technology explodes and unfolds in every aspect of our lives. In Garry Briese's overview, Identifying Future...
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A simple point - every fire service organization will be affected by new technology and every organization can begin now to take steps to prepare for these changes. Developing local, regional and national technology teams can help fire departments plan implementation strategies and establish important technology networks. The fire service should strongly promote the idea of regional technology awareness programs that will promote emerging technologies.
Earlier in this article, Garry Briese advises that the fire service must continually review the way it delivers its products and services. While fire departments cannot extinguish fires over the Internet (at least not yet), they can begin to rethink how it provides information, citizen input, requests for service, public education programs, career recruitment, etc. - the new wave of service, "Fire Department E-Services."
Charles L. Werner, a Firehouse® contributing editor, is a battalion chief with the Charlottesville, VA, Fire Department. He is the Technology Chair for the State Fire Chiefs Association of Virginia, Communications/Technical Coordinator for the National Fire Academy Alumni Association and is a member of the Firehouse.com Web Team.