20 Tough Questions For the Fire Chief: Are You Prepared To Answer Them?

Before answering this question, it may be beneficial to work with your city administrator and elected officials to determine which performance benchmarks are important to them. As the chief fire executive, you can surely make recommendations to them...


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One place you are likely to find departments that will have complete and accurate performance measures is the list of fire departments accredited through the Center for Public Safety Excellence (http://publicsafetyexcellence.org/). Among the host of criteria essential for accreditation is the need to develop and maintain accurate measures of performance.

If you can find accredited departments of similar size and consistency, it’s a sure bet they are progressively measuring their performance. Contact an accredited department and ask them for its data.

 

Richard Gasaway, Ph.D., will present “Fireground Safety: Common Mistakes & Best Practices” at Firehouse Expo 2012, July 17-21 in Baltimore, MD. Gasaway and Richard C. Kline will present “Leader’s Toolbox for Volunteers.”