DENNIS L. RUBIN, a Firehouse® contributing editor, is a fire & EMS consultant. Previously, Rubin was chief of the District of Columbia and Atlanta, GA, fire and rescue departments. He holds a bachelor of science degree in fire administration from the University of Maryland and an associate in applied science degree in fire science management from Northern Virginia Community College. Rubin is a graduate of the National Fire Academy’s Executive Fire Officers Program, is a Certified Emergency Manager (CEM) and has obtained the Chief Fire Officer (CFOD) and Chief Medical Officer (CMO) Designations from by the International Association of Fire Chiefs. He is an adjunct faculty member of the National Fire Academy since 1983. Rubin is the author of the book Rube’s Rules for Survival. “Rule 13: Be Nice” was published in the February 2011 issue.