Armand F. Guzzi, Jr. has been a member of the fire service since 1987. He recently retired a career fire lieutenant with the City of Long Branch, NJ, Fire Department and is the deputy director of the Monmouth County, NJ, Fire Academy where he has taught for over 20 years. He has a Master's degree in management and undergraduate degrees in fire science, education, and business administration. View all of Armand's articles here. He can be reached via e-mail at firstname.lastname@example.org or email@example.com.