The Leader's Toolbox: "I'm Just a Volunteer" & Lessons Learned in Charleston

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Hosted by Richard Gasaway

In this month's episode of The Leader's Toolbox, Chief Richard Gasaway addresses a question from a firefighter who is frustrated because some of their members have the attitude "You can't tell me what to do, I'm only a volunteer." Chief Gasaway takes this attitude head-on with sound advice about how to work through this problem before it destroys your department.

In the second part of the podcast, Chief Gasaway interviews Assistant Fire Chief Brian Crawford from the Shreveport, LA, Fire Department about the role he played in recently conducting an leadership and administration assessment of the Charleston, SC, Fire Department in wake of the tragic Sofa Super Store fire that killed 9 firefighters. Hear first-hand from an assessment team member about how the fire service can benefit from the important recommendations made by the review team.

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Related Links:

Charleston Phase 1 Report (PDF)

Full Coverage of Charleston Tragedy on

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