This month on The Leader's Toolbox, Dr. Richard B. Gasaway offers advice to company officer on a new shift who completes an employee performance review for a member who recently returned from a medical leave. The firefighter's efforts are mediocre at best. How does a supervisor best address that issue?
Chief Gasaway also advises a chief officer who has been ordered by city hall to have firefighters remove stickers from their helmets. How does the chief maintain morale?
Listen as Chief Gasaway helps these two fire officers work through their issues.
Please send questions for Chief Gasaway and comments or suggestions for this podcast to: [email protected].
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• RichGasaway.com
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About the Author
Richard Gasaway
Richard B. Gasaway, PhD, CSP is an authority on human factors, situational awareness and the high-risk decision-making processes that are used in high-stress, high-consequence work environments. He served 33 years as a firefighter, EMT-paramedic, company officer, training officer, fire chief and emergency incident commander. Gasaway's doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and affect high-risk decision-making. He authored six books, and his contributions on situational awareness and decision-making are featured and referenced in more than 400 publications. Gasaway's training programs have been delivered to more than 88,000 students.