Firehouse Managing Editor Elizabeth Neroulas talks with Tim Szymanski about his article, "The Fire PIO: How Important Is a Designated Public Information Officer?" that appears in the January 2012 issue of Firehouse Magazine.
Szymanski shares the various duties of the public information officer (PIO) and how they not only work with the media, but also the citizens through various methods of outreach.
Listen as the two discuss the importance of a PIO in a day and age where the media is examining govertment operations and citizens are questioning public safety responders.
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