Management Skills Training

Nov. 2, 2007
This multimedia learning program provides new supervisors with the skills they need the day they are promoted.

McLean, VA -- October 24, 2007 -- To alleviate the time and expense wasted sending Fire Fighter personnel to abstract courses lacking Fire and Rescue specific training, Fields Consulting Group, Inc. has developed an innovative approach to supervisory training. "is multimedia learning program provides new supervisors with the skills they need the day they are promoted.

Dr. Cassi L. Fields, President of Fields Consulting Group is a specialist in public safety. She designed this course to address the skills necessary in the supervision and management of employees. According to Dr. Fields, "It is designed for all learning styles featuring class discussions, self-development tools and video vignettes." Chief Tom Owens, Northern Virginia Fire Chief President and Fire Chief, City of Fairfax Fire and Rescue reiterates."is type of training is really missing from all of the training supervisors receive. Most training focuses on the technical skills needed in emergencies. This training focuses on the other half of the job - the soft skills.

The five training modules teach supervisors how to communicate performance expectations, observe & document employee performance, evaluate performance & take action, utilize problem-solving methods as well as the seven steps to changing performance. The multimedia learning format gives Instructors the ability to customize class discussions and exercises to emphasize their Department's procedures, experiences and goals.

Flexibility is a unique and important aspect of Dr. Fields' Supervisory Training Course. The course materials include an Instructor Set (5 Module DVD, Instructor Manual and Certification Exam) and Student Manual (a subset of the instructor manual for each student to keep). Each department selects their own Instructors (based on Dr. Fields' recommendations), and following their successful completion of the Certi!cation Exam, may begin administering the course individually, at a station, or formally at an academy.

More information regarding the course is available on the Fields Consulting Group, Inc.'s website: www.fcgtesting.com. The "Critical Supervisory Skills in Fire and Rescue" Training Course is also available for online purchasing. A Box Set is $3,000 and includes two DVDs, two Instructor Manuals and 15 Student Manuals. The DVDs and Manuals may be purchased individually as well.

Elizabeth Shotwell
C: 540.842.1103
[email protected]

Voice Your Opinion!

To join the conversation, and become an exclusive member of Firehouse, create an account today!