WEBINAR

Digital Incident Management: Digitally Tracking Resources and Tactics in Real Time

Discover how fire agencies are revolutionizing incident response by ditching the whiteboard for digital command boards that deliver real-time updates, multi-user access, and a transformed approach to managing critical incidents.
September 04, 2025
6:00 PM UTC
1 hour

September 4, 2025 

2:00 PM ET / 1:00 PM CT / 11:00 AM PT / 7:00 PM GMT 

Duration: 1 hour 

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Summary

Explore how fire agencies are moving beyond the whiteboard. Tactical worksheets and command boards have long been part of the job—but they come with significant limitations such as hard-to-read handwriting, lack of timestamps and single-user visibility. They’re also vulnerable to weather or accidental erasure. Today, Incident Commanders can manage dynamic, scalable incidents with time-stamped actions, real-time updates and multi-user access from anywhere—at the command post, in a vehicle or on the move. Be part of the shift to Digital Incident Command Boards using Tablet Command. Learn how going digital doesn’t just replace paper—it transforms the entire incident management workflow.

  • Understand the limitations of traditional paper-based incident command tools and how they hinder multi-user visibility and situational awareness.
  • Learn how digital platforms like Tablet Command leverage real-time data streams to support dynamic and scalable incident management.
  • Apply lessons from real case studies to visualize how digital tools enhance coordination across ranks during high-stakes incidents.

Speakers

Will Pigeon

CEO and Co-Founder

Tablet Command

With his innovative solutions, William "Will" Pigeon, CEO and Co-founder of Tablet Command, has significantly impacted emergency response and incident command management. Educated in Computer Science and Information Systems at San Diego State University, Will began his career in the fire service in 1998, taking on various roles, including firefighter, paramedic, and fire dispatcher, primarily in San Diego. In 2005, he joined the Contra Costa County Fire Protection District, eventually becoming Assistant Fire Chief before dedicating himself full-time to Tablet Command in 2020. Alongside Co-Founder Andy Bozzo, he founded Tablet Command in 2011, leveraging his extensive experience in fire operations, communications, and programming to develop technologies that enhance the efficiency and effectiveness of public safety professionals across North America. Under his leadership, Tablet Command continues to advance the capabilities of first responders, embodying Will's commitment to improving emergency response and incident management through innovation.

Josh Janssen

Product Support Specialist

Tablet Command

Chief Josh Janssen began his fire service career in 1992 and retired as CAL FIRE’s Staff Chief of Communications and Emergency Incident Awareness. Over 33 years, he served in roles from Firefighter to Incident Commander, contributing to over 30 training and safety groups, including FEMA USAR Task Force 6 and UL/NIST panels. He holds associate degrees in Fire Science and EMS, is pursuing a bachelor’s in Fire Administration, and lives in California with his wife and three children.

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