'We hear you loud and clear. DHS understands, appreciates and stands behind the fire departments of the United States," she told the crowd.
Thousands of fire and rescue personnel have descended on Chicago for several days of classes and training.
Napolitano said homeland security begins with hometown security, and praised responders for trying to keep abreast of challenges in this ever-changing environment.
Despite the tough economic times, she vowed to support "firefighters, emergency responders and first responders to keep you safe."
She outlined the various grants available to firefighters, including FIRE Act, SAFER and Fire Prevention and Safety.
To enhance the eligibility during these tough times, she said the local match was waived and other changes for SAFER grants were made.
In addition to training, staffing and tools, Napolitano said sharing of information about possible threats also is essential to keeping personnel safe.
She urged the crowd to help strengthen the "architecture of security across the nation."
Napolitano said there are new endeavors being launched to encourage citizens to report suspicious activity. One is, "If you see something, say something."
She reminded the responders that a street vendor in New York City notified police after he noticed a suspicious vehicle. Authorities investigated, and it was determined it contained explosive materials.
Reporting unusual circumstances is one of the most powerful, proactive tools out there.
"We don't live in a glass bubble, and we'll never totally eliminate it (terrorism)," she said.
About the Author
Susan Nicol
News Editor
Susan Nicol is the news editor for Firehouse.com. She is a life member and active with the Brunswick Volunteer Ambulance & Rescue Company, Oxford Fire Company and Brunswick Vol. Fire Co. Susie has been an EMT in Maryland since 1976. Susie is vice-president of the Frederick County Fire/Rescue Museum. She is on the executive committee of Frederick County Volunteer Fire and Rescue Association. She also is part of the Maryland Institute for Emergency Medical Services Systems (MIEMSS) Region II EMS Council. Susie is a board member of the American Trauma Society, Maryland Division. Prior to joining the Firehouse team, she was a staff writer for The Frederick News-Post, covering fire, law enforcement, court and legislative issues.