Texas 9-1-1, Civilian Called Heroes

April 2, 2008
The fire caused about $40,000 damage.


Firefighters are crediting both a Good Samaritan and a 911 operator for helping to limit injuries during an apartment fire early Tuesday afternoon.

A fire started in a front room of an apartment occupied by a two women, one with an infant daughter, at the Ingram Square Apartments at 5901 Flynn Drive near Callaghan Road on the city's northwest side.

The two women with the child called 911, pleading for help as they were trapped inside the apartment. Listen to the 911 call here. The unidentified operator directed the woman on how best to keep smoke from entering her room as well as the best way to get firefighters attention once they arrived.

Firefighters also got help from a Good Samaritan, said District Fire Chief Randy Jenkins.

"He put out quite a lot of the fire before we got here," Jenkins said.

Damage to the complex was estimated at about $40,000, investigators said, and there were no serious injuries except for minor smoke inhalation.

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