911 Supervisor Fumbled Call from New York Teens

Feb. 18, 2003
A 911 supervisor on duty when a frantic teen called for help from a 7-foot rowboat off City Island last month will face NYPD charges, officials said yesterday.

A 911 supervisor on duty when a frantic teen called for help from a 7-foot rowboat off City Island last month will face NYPD charges, officials said yesterday.

The supervisor - who has not been identified - could face sanctions as severe as firing, said police sources.

But his exact punishment will be determined in proceedings overseen by the NYPD's deputy commissioner of trials.

Four teens took the tiny craft out onto Long Island Sound on the icy night of Jan. 24, and as they took on water, one managed to call 911 on a cell phone.

"We're on the Long Island Sound in a boat off the coast of City I . . . We're gonna die," the caller said.

When the operator saw that the department's computer was not programmed to accept Long Island Sound as a location where help may be sent, she contacted her supervisor.

He listened to a recording of the call several times before deciding to log it without calling the police Harbor Unit, as required.

The teens - Charles Wertenbacker, 16, of City Island; Andrew Melnikov, 16, of Manhattan; Henry Badillo, 17, of The Bronx; and Max Guarino, 17, of Manhattan - have not been found.

The dinghy they're thought to have used was found Feb. 1.

The operator who took the call will not face punishment, said officials. But last week, she received a "letter of instruction," detailing how she should have handled the situation.

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