In this edition of The Leader's Toolbox, host and Fire Chief Richard B. Gasaway looks at communication skills and leadership styles. Chief Gasaway will take a look at management styles. One chief believes a participative approach is best, while another prefers the autocratic method. Chief Gasaway will use his 18-plus years as a chief to help determine which is better for your department.
Chief Gasaway also helps another chief whose e-mails are often misinterpreted, and send the wrong message. Tune in to learn some valuable electronic and verbal communications skills. Good communication is essential to every task, from the office to the fireground.
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• RichGasaway.com
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