Dr. Richard Gasaway talks with retired Tualatin Valley, Ore., Assistant Chief of Operations Paul LeSage about crew resource management (CRM).
LeSage discusses the program that the fire service adapted from the airline industry. He reviews the common misconceptions about CRM and factors about instilling the value of CRM into any fire department.
LeSage, who co-authored Crew Resource Management: Principles and Practice, shares how stories can play a roll in people beliefs and how an officer can work to avoid these serious issues.
About the Author
Richard Gasaway
Richard B. Gasaway, PhD, CSP is an authority on human factors, situational awareness and the high-risk decision-making processes that are used in high-stress, high-consequence work environments. He served 33 years as a firefighter, EMT-paramedic, company officer, training officer, fire chief and emergency incident commander. Gasaway's doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and affect high-risk decision-making. He authored six books, and his contributions on situational awareness and decision-making are featured and referenced in more than 400 publications. Gasaway's training programs have been delivered to more than 88,000 students.