First Due Acquires Data Chief

July 26, 2019
With expertise in the area of community engagement and emergency response, Data Chief will prove essential in how First Due Community Connect continues its pace of adoption around the United States.

First Due, known to fire and emergency response agencies across the US for developing premier next-generation pre-incident planning, mobile response and community risk reduction software for first responders, announced today the acquisition of Data Chief and the appointment of Founder Michael Heifetz to the First Due senior team as Director of Client Success.

Founded in 2015 by Bedford Hills, New York Firefighter Michael Heifetz, Data Chief has been working with Fire, Police and EMS agencies to collect the critical information first responders need to know, before the emergency occurs. Combining public records with detailed information from residents, Data Chief has been helping emergency service agencies build detailed preplans on every address.

Data Chief’s mission of aggregating data for Fire Agencies around the New York Metropolitan area, aligns well with that of First Due: Ensure that First Responders and Emergency Response agencies have instant access to critical structural and occupancy data in an actionable format that can help save lives and property during an incident.

“Under Michael’s leadership, Data Chief’s goals and experience matched our vision to a point where collaboration became the strongest option for both of our teams,” says First Due Co-Founder and CEO, Andreas Huber. “It makes perfect sense for all Fire Agencies relying on First Due for critical information on the buildings and people they respond to every day”.

In addition to ensuring First Due‘s Community Connect continues to drive Community Risk Reduction, Data Chief Founder & CEO Michael Heifetz will build out a new Client Success practice for First Due customers – meshing his experience with both Firefighting and Technology to ensure First Responders have the training and resources they need to gain the most from First Due’s software.

“Data Chief is thrilled to continue our shared mission with First Due. We know from experience that well-informed first responders can make better decisions, faster. When seconds matter, we want to make sure Firefighters, Police Officers and Medics have all the information they need. First Due is the only platform in the nation that’s providing first responders with a comprehensive profile on every single address. Working with cities from Alaska to Florida, we’re changing the way emergency services respond in the United States,” says Michael Heifetz, Data Chief Founder and First Due Head of Client Success.

Fire Agencies working with Data Chief will have the option to transition to First Due and will be able to retain the information they have attained through Data Chief in perpetuity.

“Agencies already benefiting from Data Chief know the value of connected data and resident-focused community risk reduction programs during response when seconds count.” First Due Co-Founder and COO Rami El-Choufani says of the opportunity to work with Data Chief customers, “We are all excited to take the trust these agencies have in data driven response and show them just how powerful it can be as we continue to grow the platform and serve our customers”.


Data Chief specializes in providing the support and expertise to help emergency services better connect with their community, collect actionable information, and progress mission effectiveness. By combining big data with detailed information surveyed from residents, we’re able to provide first responders a comprehensive emergency profile of every address in their district.


First Due has reimagined pre-Incident planning for Agencies nationwide through its cloud-based first-responder safety and situational awareness platform. First Due automates the aggregation of disparate municipal data (assessor, building department, GIS, Social Media, and RMS), then provides powerfully intuitive planning and community engagement tools on top. Finally, First Due’s responder-focused platform is designed to link directly to CAD, ensuring actionable pre-plans for every structure on every call, on every device – consumable in seconds.

Agencies with First Due redefine pre-incident planning and mobile response for better decisions during incidents - leading to more positive outcomes.

To request more information regarding First Due’s products or to get in touch with First Due’s executive team, click here


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