Mission Critical Partners to Support Evolution of Central Oklahoma Governments’ 911 System

June 25, 2019
Mission Critical Partners to assist with implementing a next generation 911 system across 21 public safety answering points in Central Oklahoma.

STATE COLLEGE, PA — Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, was selected by the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) to support the development and implementation of a Next Generation 9-1-1 (NG9-1-1) system. Located in Oklahoma City, 9-1-1 ACOG provides vital emergency response services to the surrounding suburban and rural communities.

“We’re honored to partner with the 9-1-1 Association of Central Oklahoma Governments as we work to support the evolution of the region’s public safety communications’ capabilities,” said Kevin Murray, MCP’s chairman and chief executive officer. “We understand how critical public safety systems are, and our ultimate goal is to utilize our expertise to equip the region of Central Oklahoma with the public safety communications technology necessary to foster safer communities.”

MCP will work alongside 9-1-1 ACOG leadership and engaged local stakeholders to develop a strategic plan that is compatible with its public safety answering point (PSAP) needs. With 21 PSAPs spread throughout the 9-1-1 ACOG region, MCP will work with 9-1-1 ACOG staff and PSAP stakeholders to facilitate the development of a comprehensive set of requirements that best fit its unique technical and operational needs and then oversee a successful procurement and implementation. The strategic partnership across each PSAP will help Central Oklahoma to meet the demands that come along with today’s evolving public safety landscape.

In an effort to provide Central Oklahoma with a holistic approach to 911 deployment, MCP’s support will range from the development of an initial NG9-1-1 Strategic Plan, an NG9-1-1 Readiness Assessment, a Geographic Information System (GIS) Readiness Review and a workforce optimization study to an emergency services IP network (ESInet) and NG9-1-1 Core Services (NGCS) procurement. As a vendor-neutral firm, MCP will assist in the RFP review process in assessing each proposal’s compliance with applicable industry standards and ACOG requirements.

“We are excited about our new partnership with MCP as we strive to effectively implement NG9-1-1 and believe that MCP’s technical and professional guidance will help us sustain our leadership role in providing the most advanced 9-1-1 services in the State of Oklahoma,” said Mark W. Sweeney, ACOG executive director.

MCP will provide additional procurement support for 9-1-1 ACOG’s call handling equipment (CHE) solution assessments, helping to develop the CHE technical and functional requirements that support the replacement of the current systems in a seamless transition.

Formed in 1988 to implement, administer and coordinate the operation of regional Enhanced 9-1-1 emergency communication service, 9-1-1 ACOG provides its services to nearly 50 communities in Central Oklahoma.

About Mission Critical Partners (MCP)

Mission Critical Partners (MCP) is an independent consulting and IT support services firm that helps clients enhance and evolve their public safety systems and operations through our extensive experience, knowledge and resources. By providing insight and support every step of the way, our clients are able to transform their mission critical operations, maximizing the value of their investments and ensuring optimal performance and success. Additional information and career opportunities are available by clicking here

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