An investigation is underway after the driver of a private ambulance quit while transporting a patient to a Cleveland medical facility last week.

After getting lost, the driver of the Lynx ambulance reportedly told the patient he was done for the day and called a Uber to take him home, WKYC reported.

The EMS provider treating the female chest pain patient reportedly called for another ambulance to continue the transport.

Cleveland EMS responded and transported the stable patient to Cleveland Clinic. 

There is no word if the driver is still employed.

Lynx EMS officials issued a statement: 

"Patient safety and quality care are of the utmost importance to us and responsibilities we take very seriously. Upon becoming aware of the situation, immediate steps were taken to address the matter and ensure the patient’s well-being and care needs were addressed.

We are continuing to review the circumstances surrounding this incident and will take appropriate action based on the findings of that review. As this involves personnel and patient related matters, we are unable to comment further."

We remain committed to providing high-quality care and maintaining the trust of our patients, their families, healthcare partners, and the communities we serve.