Illinois Town Implements CommandScope Pre-Plan Program

April 12, 2013

RealView, LLC, a Microsoft® Partner that provides mobile inspection and emergency pre-plan software, announced that the Village of Niles, Illinois, will implement its CommandScope™ All Hazards Pre-Plan program.

The CommandScope All Hazards Pre-Plan program makes available all of the data required by First Responders, including building construction, fire protection information, site plans, floor plans, utility shutoffs, hazardous material details, maps, photos, fire hydrant locations and more, upon being dispatched to an incident or on scene.  This critical building information enables First Responders to act with knowledge so they can respond quickly and accurately, saving time and potentially lives.

According to the National Fire Protection Association’s most recent figures, there are 3,005 civilian fire fatalities and an estimated $11,659,000,000 in direct property loss reported each year.  Pre-planning with CommandScope mitigates this risk by arming First Responders with the information they need to respond effectively in the event of any incident.

“Our previous method of pre-planning was in large bulky books which made it difficult to quickly access current pre-plans and difficult to update and use,” said Niles Fire Department District Chief Robert “Bob” Greiner. “With CommandScope, our team will now have immediate access to updated information, making our department more efficient and safer, both for the firefighters and the citizenry we protect.”

Chief Greiner noted that for over 30 years the Village of Niles has been pre-planning with hand drawings and, more recently, CAD (computer-aided drawing) software to create accurate, scaled pre-plan drawings.  With CommandScope, First Responders can simply attach these existing CAD files and then have easy access to those drawings from their mobile computers, while en route or on scene.

The Niles Fire Department operates two fire stations, both of which are manned 24 hours a day, 365 days per year, by 47 highly trained firefighters and paramedics.  The department maintains a Class 3 fire rating from the ISO-rating bureau, which helps Niles’ residents and businesses keep their fire insurance rates down. “CommandScope may help improve our ISO rating because we will be able to evaluate more occupancies while out on the street or at calls, and we can then update the pre-plans instantly through the CommandScope software,” Chief Greiner said.

The CommandScope All Hazards Pre-Plan program provides critical building details for First Responders to improve safety of owners, occupants, and emergency service personnel in the event of any type of incident.  CommandScope replaces outdated paper-based emergency action plans and manuals and is utilized on emergency vehicle and tablet computers to provide critical property knowledge to those that need it, when they need it.

CommandScope was developed by RealView, LLC, a software development company headquartered in downtown Chicago that specializes in paperless, mobile solutions.  RealView is also the developer of the RealView Mobile Inspection program, a paperless tablet application designed for streamlining inspections, audits, and compliancy requirements.  RealView Mobile Inspections maximizes efficiency for any inspector by giving them the ability to submit compliance checklists and even issue “Alerts,” “Violations,” or “Service Requests” from the field in a user-friendly, one-step process.

For more information on RealView, LLC or to schedule a demonstration of the CommandScope All Hazards Pre-Plan or RealView Mobile Inspection programs, please visit or contact our team by phone: 312.284.2030 or email: [email protected].

RealView, LLC – 414 N. Orleans Street, Suite #310, Chicago, IL 60654

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