CAD/Dispatch Systems

Ryan Baker/Firehouse
The Fire Service Scoop: Vector Solutions' Product Linkage, 2026 Nutella Stacks for Giving Back Grants
The Fire Service Scoop contains news from around the fire service including Vector Solutions linking two of its products, a new dispatch system for Ontario, CA, fire department...
Aug. 7, 2026
FirstNet
Before Green Bay Metro Fire launched TAK, they coordinating resources along marathon routes mostly on paper maps and pre-scheduled plans. Today, they use map overlays to determine the closest available unit.
Aug. 7, 2026
Milwaukee Attack Victim, 99, Waits Hours for Help Even After Dispatchers Hear Struggle
Aug. 4, 2026
Octave
Ontario, Canada, Fire and Police Integrate Octave Dispatch Solution
Aug. 4, 2026
'Bored' Ashley, PA, Firefighters Charged with Reporting Bogus Incidents
July 8, 2026
AI Assistants Eric or Erica Answering Non-emergency Calls in MN
May 8, 2026
© Endeavor Business Media
A 9-1-1 call reporting a vehicle crashing into water only generated a police response and Tulsa firefighters were not called until after police located the vehicle.
May 5, 2026
Notification Snafu Leads to Crash Response Failure in Norwich, CT
May 1, 2026
Peter Matthews/Firehouse.com
Fort Worth Fire Lt. Jake Pannell watches a live video from the scene of an apartment fire on the city's east side. While Fort Worth call takers are on the line with 9-1-1 callers, they can request them to stream live video so dispatchers can provide better fireground intelligence.
April 3, 2026

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