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CAD/Dispatch Systems

Notification Snafu Leads to Crash Response Failure in Norwich, CT
Radios, Pagers & Accessories

Notification Snafu Leads to Crash Response Failure in Norwich, CT

Occum firefighters without pagers did not receive the First Due notifications on their phones for 27 minutes after the first dispatch.
May 1, 2026
Peter Matthews/Firehouse.com
Fort Worth Fire Lt. Jake Pannell watches a live video from the scene of an apartment fire on the city's east side. While Fort Worth call takers are on the line with 9-1-1 callers, they can request them to stream live video so dispatchers can provide better fireground intelligence.
Technology

How Fort Worth, TX, Fire Is Using 9-1-1 Caller Video to Improve Fireground Size-Up

April 3, 2026
Patriot Emergency Communications Center/Facebook
Cyberattack Hits Patriot Regional Emergency Communications Center
CAD/Dispatch Systems

Cyberattack Hits Emergency Communications Center in Pepperell, MA

April 2, 2026
fh_news_ladder_smoke
CAD/Dispatch Systems

Turnover Leads to Overtime at Beverly, MA, 9-1-1 Center

Feb. 23, 2026
Jeff Gritchen, Orange County Register/SCNG
The litigation from Southern California Edison contends residents in east Altadena received their first emergency alert about 30 minutes after the fire began at 6:18 p.m., while residents in the west side of Altadena were not notified to evacuate until 3:25 a.m.
Wildland

Los Angeles County Fire, Sheriff's Departments Sued by Power Company in 2025 Wildfires

Jan. 18, 2026
International Association of Fire Chiefs
In 2025, companies unveiled prototype lightweight aerial vehicles and drones as a responder technology that will also fire and rescue agencies to deploy these devices immediately.
Technology

Fire Tech Brief: 5 Fire Service Technology Trends for 2026

Jan. 2, 2026
Dauphin County fire company's house siren is being silenced
CAD/Dispatch Systems

Siren at Harrisburg, PA, Fire Station Silenced

Dec. 9, 2025
Clark County Fire/Facebook
clark_county_nv
CAD/Dispatch Systems

Phone Line Fee Hike Would Offset 9-1-1 Improvements in Clark County, NV

Nov. 13, 2025
Victim: 'Lenient' Sentence for Twinsburg, OH, Dispatcher Who Made Prank Call
Careers & Education

Victim: 'Lenient' Sentence for Twinsburg, OH, Dispatcher Who Made Prank Call

Nov. 8, 2025

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