CAD/Dispatch Systems

The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
fire department 9-1-1 dispatch call-taker technology Jason Moore
June 6, 2025
Jason Moore learned how technological innovation at a South Carolina 9-1-1 dispatch center eases the burden on call-takers, accelerates response to citizens in need and improves...
Priority Dispatch
Priority Dispatch and VectorCare Announce Strategic Partnership
This collaboration will bring internationally recognized protocols into VectorCare’s comprehensive suite of customizable patient logistics tools.
Emma Seiwell
Local FDNY dispatchers guide firefighters to teen trapped in mud in remote Staten Island woods
March 19, 2025
The 18-year-old got stuck in about 3 feet of mud while walking two dogs with his sister in a remote area of Staten Island.
The Monitoring Association
Adams County, Colo., Enhances Public Safety with Automated Secure Alarm Protocol Implementation
March 17, 2025
ADCOM911 serves a population of more than 500,000 residents in the cities of Brighton, Commerce City, Lochbuie, and Northglenn, as well as unincorporated Adams County.
GoFundMe
 Schuylkill County Fire Box GoFundMe
March 8, 2025
A group is hoping to update fire boxes around Schuylkill County, some which date back to 1890, as wiring and part age out.
L.A. County had a new emergency alert system. Did that hurt west Altadena?
Feb. 24, 2025
It is unclear whether officials failed to order alerts for west Altadena, or whether glitches in Genasys or officials' unfamiliarity with the new system could have played a role...