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    The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
    2 people dead in overnight Norwich house fire: Officials
    April 16, 2025
    Norwich firefighters weren't dispatched immediately to the fire that killed a woman and her daughter last week,

    Latest

    Priority Dispatch
    Priority Dispatch and VectorCare Announce Strategic Partnership
    Emma Seiwell
    Local FDNY dispatchers guide firefighters to teen trapped in mud in remote Staten Island woods
    The Monitoring Association
    Adams County, Colo., Enhances Public Safety with Automated Secure Alarm Protocol Implementation
    GoFundMe
    Schuylkill County Fire Box GoFundMe
    L.A. County had a new emergency alert system. Did that hurt west Altadena?
    Feb. 24, 2025
    It is unclear whether officials failed to order alerts for west Altadena, or whether glitches in Genasys or officials' unfamiliarity with the new system could have played a role...
    Photo courtesy of the Massachusetts Emergency Management Agency
    When the Middleton, MA, Fire Department (MFD) responded to a large brush fire in October 2024, the display of the Command feature of First Due’s software on a monitor in the operations command vehicle made managing MFD’s personnel and that of numerous neighboring departments, the Massachusetts Emergency Management Agency, the Massachusetts Department of Fire Services and others far more expeditious than if the traditional whiteboard approach was utilized.
    Rich Dzierwa
    Jan. 30, 2025
    Rich Dzierwa learned from incident commanders and software engineers how on-scene personnel accountability and assignment and officer and chief training are being taken to the...
    Gina Ferazzi / Los Angeles Times
    Some of the Altadena fire victims were over 80 and had mobility and health issues that hampered their evacuations.
    Jan. 22, 2025
    Some of the elderly residents who perished in the Eaton Fire had mobility or health issues, Los Angeles County Fire Chief Anthony Marrone said.
    Qwake Technologies
    C-Thru from Qwake Technologies for Firefighters
    Jason Moore
    Jan. 3, 2025
    Jason Moore looks at five technologies that will help firefighters carry out their duties—on and off the fireground—in 2025.
    Chitose Suzuki/The Dallas Morning News/TNS
    Dallas 9-1-1 Dispatcher Owen Larsen knew immediately that something wasn't right when he heard a gurgle over the radio.
    Dec. 27, 2024
    Dispatcher Owen Larsen used new technology to locate the officer and send others after he heard only a gurgle.