Ontario, Canada, Fire and Police Integrate Octave Dispatch Solution

Collaboration with Octave's CAD system enhances Ontario's public safety ecosystem.

In order to provide quicker, more intelligent, and more integrated emergency response, Octave Intelligence announced that the Ontario Police Department and Ontario Fire Department have implemented a next-generation computer-aided dispatch (CAD) system.

The city's management of over 200,000 occurrences annually, resource coordination and usage of real-time intelligence—including integrated autonomous drone operations—will all be much improved by the updated CAD system.

First responders now have quick access to mission-critical information, enhanced situational awareness and streamlined workflows among police, fire and emergency personnel thanks to the transformation of call handling and field coordination for both agencies.

Future features, such as direct connection with Skydio's Drone as First Responder (DFR) ecosystem, will be base. Authorized workers can remotely launch a docked drone in a matter of seconds when a call for service is created because Skydio DFR Command makes the incident location and call type available. In order to help dispatchers and responding units plan safer, more informed responses before making contact, live video, thermal imagery and flight data are streamed directly back into the Octave CAD system. This allows them to support pursuits, search and rescue missions, structure fires, large-scale incidents and more.

“Octave’s technology ensures our teams have the modern tools they need to respond quickly, confidently and safely,” said Rudy Lopez, Chief of Police, Ontario Police Department. “It gives us unprecedented situational awareness and enables better decision-making in the moments that matter most.”

“Ontario is building a truly modern and connected public safety ecosystem,” said Ben Ernst, Octave vice president for public safety. “We’re proud to collaborate with the police and fire departments to bring innovative solutions and equip the community for future public safety needs.”

For more information about Octave public safety solutions, visit here.

About the Author

Ryan Baker

Associate Editor

Ryan Baker is a writer and associate editor with prior experiences in online and print production. Ryan is an associate editor for Firehouse with a master's degree in sciences of communication from the University of Wisconsin-Whitewater. He recently completed a year of teaching Intro to Public Speaking at UW-Whitewater, as part of his graduate program. Ryan acquired his bachelor's degree in journalism in 2023 from UW-Whitewater, and operates currently out of Minneapolis, MN. Baker, also writes freelances for the Ultimate Frisbee Association (UFA) in his free time, while also umpiring baseball for various ages across the Twin Cities Metro Area.

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