The Leader's Toolbox: The Fire Chief vs. City Hall

June 30, 2008

It's that time of year -- festivals, car shows, sports events and community activities are in full swing. And, they want you!

How do you accommodate them, and make the most of the event for your department? Will the crews be available for calls or will they be committed to the community events?

Join Chief Richard B. Gasaway for his tips on turning the standby into a public education and recruitment event.

Also, listen to what he has to say to a Pennsylvania chief whose feet are being held to the fire because of a volunteer shortage. Some novel recruitment and retention ideas will be tossed around. It's your department's future. Tuning in just could save it!

About the Author

Richard Gasaway

Richard B. Gasaway, PhD, CSP is an authority on human factors, situational awareness and the high-risk decision-making processes that are used in high-stress, high-consequence work environments. He served 33 years as a firefighter, EMT-paramedic, company officer, training officer, fire chief and emergency incident commander. Gasaway's doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and affect high-risk decision-making. He authored six books, and his contributions on situational awareness and decision-making are featured and referenced in more than 400 publications. Gasaway's training programs have been delivered to more than 88,000 students.

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