Artificial Intelligence

ID 163517378 | 911 © Oasisamuel | Dreamstime.com
Westcomm is a regional dispatch center that serves Longmeadow, East Longmeadow, Chicopee, Monson, Ware and the Hampden County Sheriff’s Department and they handled over 79,000 non-emergency calls last year.
Westcomm Regional Dispatch will use artificial intelligence to for non-emergency and offers multilingual support, with a phased rollout.
Aug. 25, 2026
XpertVR
XpertVR’s simulator lets firefighters work together in virtual reality, making it easier for departments to train as a unit for scenarios that they might face on the fireground.
Aug. 18, 2026
Ryan Baker/Firehouse
The Fire Service Scoop: FILL
Aug. 14, 2026
AIDE
Path for Increased AI Use in Emergency Management in New AIDE Report
Aug. 11, 2026
Ryan Baker/Firehouse
The Fire Service Scoop: Vector Solutions' Product Linkage, 2026 Nutella Stacks for Giving Back Grants
Aug. 7, 2026
Vector Solutions
Vector Solutions Linking Vector Scheduling and TargetSolutions
Aug. 6, 2026
Asset Panda
Asset Panda's New AI-Powered Fire Department Asset Tracking Software
July 24, 2026
Ryan Baker/Firehouse
The Fire Service Scoop: Chicago Fire Department’s Historic Apparatus Purchase, Registration, Applications Open for NFFF's 9/11 Stair Climb, NVFC Scholarship
May 29, 2026
Tensor Medical Systems
Co-founders Gavin Trongnetpanya (left) and Ayden Ng (right) at the Tensor Medical Systems booth during the American Ambulance Association Annual Conference & Trade Show in Las Vegas, April 2026.
May 26, 2026

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