DC 9-1-1 Mistakes Bring Call for More Oversight

Several recent mistakes at Washington D.C.'s 9-1-1 call center are shining a spotlight on the Office of Unified Communications and its oversight of the dispatch center.
March 4, 2020

Several mistakes at Washington D.C.'s 9-1-1 call center, including a dispatcher sending crews to the wrong address for a cardiac arrest call, are shining a spotlight on the Office of Unified Communications and its oversight of the dispatch center.

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