James O’Shields is a 20-year veteran of the fire service and serves as a captain for Cobb County Fire and Emergency Services. He is a paramedic who is assigned to Truck 1 in Mableton, GA. O'Shields has a bachelor’s degree in psychology and a master’s degree in business administration from Kennesaw State University (KSA). In 2016, he completed the Certified Managerial Coaching Program through KSA’s College of Continuing Education. O'Shields coaches and mentors with Cobb Fire, in the KSU EMBA program and with Cobb County Human Resources Supervisory Programs. He has taught at the National Fire Academy with the 21st Century Training for Fire and EMS Training Officers and also teaches on the concepts of feedback, coaching, mentoring and teaming with Cobb County Human Resources and around the county.