ESO Solutions

Austin, TX 78758


About ESO Solutions

Our mission is to make a difference by improving community health and safety through the power of data.


11500 Alterra Parkway
Suite 100
Austin, TX 78758
United States of America

More Info on ESO Solutions

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ESO is dedicated to improving community health and safety through the power of data. Since its founding in 2004, the company continues to pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, hospitals and state EMS offices. ESO currently serves thousands of customers throughout North America with a broad software portfolio, including the industry-leading ESO Electronic Health Record (EHR), the next generation ePCR; ESO Health Data Exchange (HDE), the first-of-its-kind healthcare interoperability platform; ESO Fire RMS, the gold standard for fire Record Management Systems; patient registry software (including trauma registry); and ESO State Repository. ESO is headquartered in Austin, Texas.

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Products and Press Releases

ESO Solutions
Esoems Capture

ESO Releases 2023 ESO EMS Index

April 11, 2023
Index adds pediatric respiratory assessment and takes a deep dive into opioid overdose and ketamine administration with weight documented.
ESO Solutions
Eso Capture
Careers & Education

ESO Releases 2023 ESO Fire Service Index

April 11, 2023
Index looks at estimated property loss, the most common types of fires and firefighter decontamination rates.
Personnel Management Software

Product of the Day: Integrated NFIRS Reporting Software

March 2, 2023
ESO Fire Incidents eliminates the manual task of re-entering data from EMS calls to meet NFIRS requirements.
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Careers & Education

ESO Predicts Key Fire Industry Trends for 2023

Jan. 26, 2023
The focus will be on provider safety, economic impacts on budgets, recruitment, and changing technology and supply chain impacts on the fire service.
Personnel Management Software

Product of the Day: ESO Fire RMS

March 3, 2022
ESO Fire RMS offers a fully integrated platform to help your department easily document incidents, enhance department operations and analyze the data you need to improve community...
Tech & Comm

ESO Acquires Leading Fire RMS Emergency Reporting

July 26, 2021
Emergency Reporting brings fire service breadth and depth to ESO’s extensive health and safety ecosystem.

Product of the Day: ESO Fire Incidents

June 22, 2021
ESO Fire Incidents captures data on critical fire events and automatically submits NFIRS compliant reports into state repositories.
Personnel Management Software

Product of the Day: Fire RMS from ESO

March 10, 2021
Meet the most demanding and evolving needs of your fire department with ESO Fire Records Management System (RMS).
Tech & Comm

ESO Predicts Key Fire Service Trends for 2021

Jan. 7, 2021
Provider safety, COVID’s impact on budgets, recruitment, and the expanding role of the fire service will all be focus areas.
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Tech & Comm

Product of the Day: ESO Fire Incidents

March 17, 2020
ESO Fire Incidents’ intuitive interface makes it quick and easy to complete accurate and quality reports so you can get back to the parts of your job you love.

Articles & News

The National Fallen Firefighters Foundation (NFFF) named Gary Krichbaum managing director.
Careers & Education

For the Record 11/23

Nov. 10, 2023
ESO analysis of 2021 data found that almost one in five firefighters who were exposed to smoke or combustion products have no decontamination procedures documents.
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Careers & Education

For the Record 5/23

May 8, 2023
The Colorado Springs, CO, Fire Department is the 2023 Excellence in Fire Service-Based EMS Award recipient.
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Careers & Education

For the Record 3/23

March 6, 2023
UL’s Fire Safety Research Institute’s “The Science of Fire and Explosion Hazards from Lithium-ion Batteries” online training course.
Photos courtesy of the city of Westerville, OH
A way to give residents of a community a better chance to survive an out-of-hospital cardiac arrest is through a fire department effort to educate citizens regarding the importance of chest compressions and to empower them to action.
Community Risk Reduction

See Something, Do Something

Sept. 8, 2021
Mindy Gabriel makes the case for why departments should trigger efforts to connect with their municipality's citizens to teach them basic lifesaving skills, if CPR training isn...
Product Showcase Capture
Tech & Comm

2020 Product Showcase

Sept. 1, 2020
As the COVID-19 pandemic spread and firefighter conferences were canceled, Firehouse worked with manufacturers to ensure that you see products and services that were introduced...

Industry News 9/15

Sept. 1, 2015
For the fourth year, Globe, DuPont Protection Technologies and the National Volunteer Fire Council (NVFC) have partnered to provide new, state-of-the-art turnout gear to fire ...

Videos & Resources

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Fire Service Industry Partner Content

Quick Chat: ESO and the Importance of Fire Department Data

Aug. 24, 2020
Chief Bill Gardner shares how fire departments benefit from using ESO to collect data to illustrate what they are doing and then use that data to tell their story.

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All content from ESO Solutions

Personnel Management Software

ESO Predicts Key Fire Trends for 2020

Jan. 13, 2020
ESO, a leading data and software company in the emergency services, has shared the trends it predicts will have the biggest impact on fire departments in 2020.
Personnel Management Software

Product of the Day: ESO -- ESO Fire Incidents

March 7, 2019
Fire Incidents offers an easy to use workflow, user-friendly design and a bevy of features designed to decrease reporting time including progressive validation technology to prevent...
Bill Gardner, former chief of the Leander, TX, Fire Department, has been hired as Director of Fire Products for ESO.
Personnel Management Software

ESO Hires Former Chief to Serve as Director of Fire Products

Feb. 26, 2019
The fire service industry veteran brings years of expertise and insight to shape fire services product portfolio.
Eso Predictions
Personnel Management Software

ESO Solutions Identifies Key Fire Trends to Watch in 2019

Jan. 3, 2019
ESO shared the trends it predicts will have the biggest impact on fire departments in 2019:
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Personnel Management Software

ESO Releases 2018 Fire Department Trends Report

Oct. 25, 2018
The report looks at EMS versus fire calls, turnout time, and estimated property loss.
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Mobile Technology & Accessories

ESO Continues Integration of FIREHOUSE Software

May 1, 2018
ESO has created tighter product integration with ESO EHR, infrastructure improvements, investments in customer service and support with FIREHOUSE Software.
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Mobile Technology & Accessories

Indianapolis Selects ESO Software Platform for Patient Care, Fire Incident Reporting

May 1, 2018
Integrated systems will improve data collection and drive better outcomes for community health and safety
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Billing & Inventory

ESO Solutions Honored as One of the Fastest Growing Companies in America

Oct. 10, 2017
ESO Management announced that it has been named as one of the fastest-growing companies in America by Inc. Magazine, the fifth straight year that it has received the honor.
Billing & Inventory

ESO Solutions Acquires Conduent Incorporated’s FIREHOUSE Software

Oct. 4, 2017
ESO Solutions, Inc., the leading data and software company serving emergency medical services, fire departments and hospitals, announced it has acquired the FIREHOUSE Software...