CAD/Dispatch Systems

The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
Waterloo is the only city in Iowa with more than three fire stations without this technology.
In-Station Technology

Waterloo, IA, Stations to Get Station-Specific Alerts

Sept. 6, 2024
Firefighters said switching to the system will reduce sleep disruptions and provide better service to the community.
A key piece of the AI technology being used at the Jefferson County Communications Center is AI for language translation.
CAD/Dispatch Systems

Jefferson County, CO, 9-1-1 Center Uses Artificial Intelligence During Staff Shortage

Aug. 31, 2024
As the volume of calls grows for Jeffcom 911 dispatchers, they have began using artificial intelligence offerings to take calls quicker.
First Due
With a three-year growth rate of 720%, First Due ranks as the 72nd fastest-growing software company and the 644th fastest-growing company overall.
Staffing & Scheduling Solutions

First Due Recognized on Inc. 5000 List as Fastest-Growing Fire and EMS Software Company

Aug. 19, 2024
This marks the company's third consecutive year earning this distinction.
Photo by John Odegard
Technology

Research Corner: NERIS—Firefighting Data in the Digital Age

Aug. 9, 2024
Craig Weinschenk, Tom Jenkins and Dustin Andres provide the ultimate explanation of the successor to NFIRS and how and why departments will benefit from its implementation.
Catalyst Communications
Technology

Catalyst Communications Technologies at APCO 2024

Aug. 5, 2024
Interoperability Deployments, Dispatch to both LMR and LTE, and any to any interoperable communications across LMR and Broadband highlight technical advances on display at APCO...