CAD/Dispatch Systems

The CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
CAD/Dispatch Systems

Traverse City, MI, 9-1-1 System Hacked

June 27, 2024
The computer-aided dispatch system for Grand Traverse County's 9-1-1 service is officially back online following a cyberattack that disabled the system and many other governmental...
CAD/Dispatch Systems

'I'm on fire!' Elderly Woman Told KS Dispatcher

Jan. 22, 2024
The victim, who died Jan. 21, repeatedly told the Sedgwick County 9-1-1 dispatcher she and her house were on fire.
CAD/Dispatch Systems

Union: KS Dispatchers Didn't Share Trapped Victim's Location with Firefighters

Dec. 5, 2023
Sedgwick County dispatchers did not tell Wichita firefighters where the woman was trapped despite her telling them the apartment numbers and their access to GPS coordinates.
Ryan Baker/Firehouse

MN Public Safety Agencies Partner for Active Shooter Training

Nov. 13, 2023
Fire, police, EMS and dispatch staff came together in Hennepin County for a multi-day active shooter drill for the tenth year.
Radios, Pagers & Accessories

New Radio Transmitter Improves FF Communications in OK County

Nov. 4, 2023
Cleveland County officials said the $300,000 radio transmitter will remove large areas where fire and police crews cannot communicate.
Tech & Comm

St. Louis Firefighter Injured in Collapse at Fire

Nov. 3, 2023
Dispatch data indicated dangers to firefighters in the burning St. Louis home but they were already inside when it was relayed.