CAD/Dispatch Systems

The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.

Rockford Fire Dept (il)
IL Fire Department to Modernize Station Alert System
New automated dispatch equipment to be installed at Rockford's 11 fire stations could cut response times in cases when there are multiple calls at the same time, officials said.
Jan 23rd, 2020
911 Phone
PA County 9-1-1 Calls Taking Longer to Dispatch Since Merger
Since the June merger of the Lehigh County and Allentown 9-1-1 operations, dispatch times have grown, and the head of Allentown's firefighters union says that's “definitely cause for concern.'
Jan 14th, 2020
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Bryx Bringing Station Alerting System to TX
Bryx has announced its first station alerting system customer in Texas with installation for the West University Place Fire Department.
Jan 9th, 2020
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Bryx Providing Alerting Systems to MI Stations
The Bryx Station alerting system will be installed at Westland, MI, four fire stations, aiding firefighters in their emergency response operations.
Jan 9th, 2020
Jim Lake With Steve Copy
SC County Replaces CAD System with New Tech
Charleston County's 9-1-1 Center has signed a contract with RapidDeploy to replace its on-premises Computer-Aided Dispatch (CAD) system.
Jan 7th, 2020
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NH Fire Department Launches New Alert System
The Lebanon Fire Department has launched a new automated alert system aimed at improving response times and freeing dispatchers for additional tasks.
Dec 20th, 2019
Chattanooga Fire Dept (tn)
FD Doesn't Keep Non-Emergency TN Callers Hanging
Chattanooga Fire Department's new program connects non-emergency 9-1-1 callers with the appropriate social services they need before they become actual emergencies.
Dec 12th, 2019
911 Phone
WI Village Backs Closest-Unit Dispatch for EMS
Waterford officials passed a resolution urging the Racine County Communications Center to adopt a practice of dispatching the nearest available emergency medical unit.
Dec 4th, 2019
Tucson Fire Dept (az)
Dispatch Upgrades AZ Firefighters' Response Times
Officials hope technology improvements and consolidation of Tuscon's 9-1-1 system will allow the city's first responders to get to emergencies faster.
Dec 2nd, 2019
Central Susquenhana Regional 911 (pa)
'Glitches' Persist for PA Counties' Consolidated Dispatch
The problems facing the new Central Susquehanna Regional 9-1-1 system remain a source of frustration for officials in Snyder and Union counties.
Nov 13th, 2019
911 Phone
Bronx Woman Accused of Making 24K Fake 9-1-1 Calls
Nov 13th, 2019
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Dispatch Tech to Help FL Public Safety Comms
Oct 11th, 2019
911 Phone
IL Fire Chief: Automated 9-1-1 Will Help Response Times
Jul 26th, 2019
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Product of the Day: eDispatches -- Audio/CAD Dispatch to Phones
Jul 8th, 2019
Barry Furey
Fire Dispatch: 20 Critical Questions About Computer-Aided Dispatch
Barry Furey provides the questions you need to ask before purchasing a CAD system.
Jun 1st, 2019
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Audio/CAD Dispatch to Wireless Devices
Audio/CAD dispatch to mobile devices/landlines without dispatch involvement, including streaming audio as well as availability & response selections.
Jun 10th, 2019
Qr911
QR911 Announces Program to Help Communications During Emergencies
QR911 signs place around homes enable emergency medical responders access to sensitive, personal, medical information and home details.
Jun 6th, 2019
Firstduecommunityconnect
First Due Announces Full Release of Community Connect
Residents in First Due-supported districts will gain access to an online portal to share critical information directly with their local public safety agencies.
Jun 4th, 2019
Emergency Reporting
Emergency Reporting Partners with First Arriving to Provide Dynamic Digital Dashboards
With the new integration, users will be able to display key Emergency Reporting features and data plus real time incident alerts, easy-to-update information, critical messaging, and more.
May 21st, 2019
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Fire Dispatch: Is It Time to Nationalize 9-1-1?
Barry Furey details five problems plaguing our current dispatch system to underscore why we should consider making the switch to a nationalized system.
Apr 1st, 2019
Embedded technology detects vital signs, such as core body temperatures, respirations, high blood pressure and even illnesses (heart disease, stroke, cancer, etc.).
Fire Technology: Looking Toward 2040
Charles Werner offers a hopeful prediction about fire service technology in the future.
Apr 1st, 2019
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Adashi Systems Introduces Digital Dashboard for Public Safety Agencies
The software can pull data from an agency’s computer automated dispatch (CAD) provider to show all active incidents in its jurisdiction.
Apr 22nd, 2019
Edispatches
Product of the Day: eDispatches -- Audio/CAD Dispatch to Wireless Device
eDispatches works everywhere that your phone does and you can use any mobile device.
Mar 5th, 2019
Spot A Hero
Leary Firefighter Foundation Announces Winners in “Spot a Hero” Campaign
The three departments will receive a $5,000 licensing grant for Spotted Dog Technologies’ Rover Incident Response Platform.
Feb 4th, 2019
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Fire Dispatch: In Their Own Words: Dispatchers Clear the Air
In Part 2 of his two-part series on dispatchers, Barry Furey shares dispatchers' concerns, lessons and what they need to ease the job.
Jan 1st, 2019
Boston Call Box
Historic Boston Call Box Used During 9-1-1 Outage
An Endicott Street resident called in smoke in the area, which turned out to be a fire, with a call box that dates to 1852.
Dec 30th, 2018
Barry Furey
Fire Dispatch: In Their Own Words: Dispatchers Clear the Air
Barry Furey polled more than 250 dispatchers to get their opinions on training, procedures and technology challenges.
Dec 1st, 2018
Spokane8
WA City Council Blocks 9-1-1 Integration
After outcry from dispatchers and local firefighters, Spokane City Council has blocked the city from participating in a region-wide 9-1-1 integration.
Nov 27th, 2018